Frequently Asked Questions

Turbo-Chart is a new tool for generating Time Location charts (also known as Linear Schedules or Time Distance/ Time Chainage Charts) that are used to visualise linear project schedules, directly from your preferred scheduling tools.

Time Location charts are a way of visualising project schedules representing the linear alignment of a project on one axis, and time on the other axis. Schedule activities are then plotted onto the chart according to the locations over which they occur and the dates that the project schedule determines. Different types of shapes, colours and patterns are used to represent the different type of work occurring.

We’ve prepared a short series of videos, under 30mins in total, to help learn more about Time Location charts here: Time Location Charts Mini-Course 

Turbo-Chart can work with with the following Scheduling Tools:

• Primavera P6 Release 6+ SQL/SQLExpress/Oracle/Oracle XE by connecting to databases available from local P6 clients using privileged adminsitrator passwords
• Primavera P6 Release 15+ SQLite Databases
• Primavera P6 Release 6+ EPPM databases using Webservices
• Primavera P6 XER files (note XER files cannot be synchronised)
• Microsoft Project 2010 / 2013 /2016 using *.MPP files
• Safran Risk / Safran Project V7 onwards
• Asta Powerproject v14+ *.PP files

As well as the above products, Turbo-Chart will work with any data produced in tabular / spreadsheet format.

While TurboChart can be used to create Project Tasks on a Time Location chart, Turbo-Chart does not contain a scheduling engine to generate traditional Critical Path Method analysis.

We have intentionally chosen this for two reasons:

• Our approach is that our users continue using Scheduling tools they prefer and are familiar with and are not required to spend significant time and effort in learning yet another Scheduling software tool
• By not introducing scheduling capabilities, Turbo-Chart is quick to learn, easy to use and can operate fast!

We hope that Turbo Chart is easy to use, and we don’t expect it will require significant effort or training to use. If you still need help:

• Tutorial videos and documentation will be available on our website and also on our YouTube Channel
• Sample data is available within Turbo Chart from the HELP>DOWNLOAD SAMPLES menu
• Support is available to subscribed customers through their purchasing partner or via email: support@linearprojectsoftware.com

The latest User Guide is available from here

If you still require customised training, please Contact Us for assistance

Linear Project Software has been established specifically for the development of Turbo-Chart. More details are on our About Us page

Within Turbo-Chart, our partner Sharpcloud provides a feedback form that can be accessed from the HELP>BUGS or SUGGESTIONS menu.

You can also, always email us: support@linearprojectsoftware.com

You can download a free trial from our download page. Once Downloaded, run Turbo-Chart, enter your email address and click on “Start 14 Day Trial”.

You will then be emailed a trial activation code. If you do not receive this code within a few minutes, check your Spam/Junk folder or contact us at support@linearprojectsoftware.com

You may directly purchase single licenses from our Purchase page or contact us to arrange for quotations or offline purchases

If you require more licenses or want to receiv discounts for bundles of licenses, contact our regional partners, Where we do not have a partner Linear Project Software can sell licenses direct to users.

When you purchase a Turbo-Chart subscription, you receive an activation code that allows you to use Turbo-Chart for the period of your subscription.

While subscribed you will also receive updates to the software, and access to support through your purchasing partner or with Linear Project Software.

In addition to hour Help pages, all subscribed customers may contact us via email at support@linearprojectsoftare.com or by using our Contact Us page for assistance using Turbo-Chart

Our support is based in Sydney, Australia and the United Kingdom and our standard support are hours are business hours for Australian Eastern Standard Time. We aim to reply to all support enquiries within 24hr

When contacting us please provide as much information about the issue you are facing, and if possible attach the Log file and the Turbo-Chart file also.

If you do not subscribe or do not renew your subscription, you will not be able to launch Turbo-Chart or receive updates or receive support

Regardless, your data is yours and stored locally on your machine. It is stored in an open standard (JSON) and can easily be decoded and used by other systems.

No Turbo-Chart data (other than support related issues) are accessed or retained by Linear Project Software.

If you have a valid subscription, you may install and activate Turbo-Chart on two unique machines for the same user using the licence code provided after subscription

If you are interested in other licensing options, please contact us

We do allow transfers of licences when users leave an organisation, however licences cannot be swapped or exchanged to previous Turbo-Chart users during the subscription period.

We can offer other licensing  options for organisations requiring multiple users.

Contact us  or by email: support@linearprojectsoftware.com for more information

If you’ve purchased multiple Turbo-Chart annual subscriptions with different renewal dates, we can consolidate these to have a single common renewal date to reduce the administrative effort.  The latest renewal date will apply to ensure subscriptions are a minimum of one year, and pro-rate on a monthly basis beyond that.

Contact us  or by email: support@linearprojectsoftware.com for more information

We no longer offer concurrent licensing, however we can offer enterprise licensing options that can enable users registering from specific domains to access Turbo-Chart, please leave us a note on our Contact us  page or by email: support@linearprojectsoftware.com for more information

We are interested in partners that are able to do the following:

●       Promote and market Turbo-Chart to potential enterprise customers

●       Become expert users of Turbo-Chart, and to be able to train users for their enterprise customers

●       Support enterprise customers in using Turbo-Chart

Contact us  or by email: support@linearprojectsoftware.com

You must have or be able to install .Net4.5

See Microsoft’s Website for more information: https://msdn.microsoft.com/en-us/library/8z6watww(v=vs.110).aspx

Yes it will. BUT, without it you won’t get updates. When the installed licence expires it will need to be refreshed via the internet (or over the phone).

You should not need full admin rights. We are using a technology called ClickOnce which should allow you to install without full permissions.

More details here: https://msdn.microsoft.com/en-us/library/142dbbz4(v=vs.90).aspx

There may be rare instances where there may be installation issues. As each PC configuration/ IT Dept. settings vary, your own support is best placed to assist with installation issues.

Yes! In fact we’ve created a Paste Wizard that makes copying from P6 to Turbo-Chart as quick and easy as directly connecting to a P6 Database. See our post here for more information.

P6 database connectivity to Turbo-Chart is available to users who have SQLite, SQL Servers and Oracle XE as local databases, or can access databases using P6 Web Services.

We are aware that many organisations deploy P6 via Citrix environments and we do intend to support such environments in the very near future. If your organisation is able to assist in testing & development in such environments, we’d love to hear from you.